Jose Daniel Duarte Camacho leverages machine learning data from chatbots to decrease shopping cart abandonment rates
Retailers in 2016 lost around $4.6 trillion in revenue, as an increasing number of consumers left merchandise in their shopping carts. Around 81% of carts were abandoned on Thanksgiving, and 83% on Christmas Eve. We’re not talking about consumers walking away from their carts at the doors of Wal-Mart, though. This is strictly the abandonment […]