Jose Duarte offers the 5 reasons to invest in chatbots for business
As a great many chatbots were launched in 2017, tech industry intellectuals took to the web to name 2017 the year of the chatbot. It was the year bot innovation received substantial attention stemming from the rise of virtual assistants in the eCommerce space. But this was only the beginning – the first phase of […]
Jose Daniel Duarte Camacho leverages machine learning data from chatbots to decrease shopping cart abandonment rates
Retailers in 2016 lost around $4.6 trillion in revenue, as an increasing number of consumers left merchandise in their shopping carts. Around 81% of carts were abandoned on Thanksgiving, and 83% on Christmas Eve. We’re not talking about consumers walking away from their carts at the doors of Wal-Mart, though. This is strictly the abandonment […]